YOUR INFORMATION

Privacy policy.

Updated October 21, 2026. This page explains how Vexona uses information when you visit this website, contact us, sign in, buy a product, or activate Audiobook to Video.

Website visits and browser tools

Our hosting services receive technical connection information, such as IP addresses and browser details, when serving pages and files. Some pages load fonts, scripts, or other resources from external providers, which receive the connection information needed to deliver those resources.

Where enabled, our own analytics count page views and clicks on selected links using page and event labels. These counters do not create a visitor profile or use an analytics tracking cookie. Some tools save your work or preferences in your browser's local storage—for example, the Phase 10 scorekeeper. You can clear that data through your browser settings. Clearing authentication data signs you out.

Sign-in

Clerk manages account sign-in, account recovery, and profile information. Vexona associates your Clerk account identifier with your purchases. Vexona does not receive your password. Sign-in uses essential authentication cookies.

If you choose Google sign-in, Google shares your account identifier, name, email address, and profile image with Clerk for your Vexona account. Clerk stores this profile information to authenticate you and display your account. We use it to provide account access and associate you with your purchases; we do not sell Google account data or use it for advertising. Google sign-in does not give Vexona access to your Gmail messages, Google Drive files, or contacts. You can also sign in with email. You can remove Vexona's Google connection in your Google Account settings; contact purchase support for help with account deletion and purchase access.

Payments

Stripe processes payments and collects the contact, billing, and payment details requested at checkout. Vexona stores order references, purchased products, amounts, payment status, receipt email addresses, and receipt links. We share your chosen receipt email with Stripe so it can send your payment receipt. Vexona does not store your full payment-card details.

Purchases and downloads

We store license records and encrypted license keys to provide access to your purchases. Private file storage delivers downloads through temporary links. Operational services may process connection information to deliver files and diagnose failures.

Desktop activation

Audiobook to Video creates a random device key and protects its private part using your computer's secure storage. Vexona stores the public key, computer name, platform, activation date, and last license-check date to manage your two activations. The app checks license status on startup and periodically while connected. It does not send your audiobook, project files, or computer hardware serial numbers for activation. Hashed connection identifiers help limit abusive activation requests.

Support messages

If you email us, we receive your email address, message, and any attachments you choose to send. We use these to answer questions, investigate problems, and handle purchase or privacy requests. Please remove private information from screenshots and do not send passwords, sign-in codes, full card details, or serial codes in your initial message.

Services that help us operate

We use Clerk for authentication, Stripe for payments and receipts, Neon for commerce records, Cloudflare R2 for private downloads, and Vercel for hosting. Google provides our support email service and optional Google sign-in; Upstash stores aggregate usage counters where analytics are enabled. These providers process the information needed to deliver their services and may process it outside your country. Links to other websites and separately hosted services are subject to their own privacy notices.

Security

We use HTTPS, authenticated purchase access, encrypted stored license keys, and temporary download links. Access to provider credentials is restricted to server configuration. These measures help protect information; no online system can guarantee complete security.

Your information

Account information is used to operate sign-in, fulfill orders, provide support, and handle payment issues. Purchase records are retained to provide your purchased access and meet applicable record-keeping obligations. Deleting a sign-in account does not automatically erase transaction records. Contact purchase support before deleting an account if you need help preserving access to purchases.

You can manage your profile through the account menu. Contact us about access, corrections, account deletion, or other privacy requests. Do not include passwords, full card details, or license keys in your initial message.

Purchase support: vexonastudios@gmail.com.

Visit customer support for product, purchase, and account help.