Contact Vexona Studios on Envato
The author contact form may require signing in to Envato. This public guide never requires a purchase key. The item-specific support link can be added when the ThemeForest listing is live. No guaranteed response time is advertised here.
What to send
Ask about a reproducible theme/companion bug or how a documented feature works. Hosting outages, provider billing, private service accounts, and custom development may need your host/provider or a separate arrangement. Any purchased item-support entitlement follows the listing and Envato terms; this guide does not extend it.
Do not send passwords, API keys, authentication callbacks, customer/visitor messages, private sermon text, or full public debug logs. If credentials are ever needed, arrange an appropriate secure channel separately.